there is negative diamond mark in my free fire account, how to remove it?

Unfortunately, it sounds like you've encountered a frustrating situation with your Free Fire account. Getting banned due to negative diamonds can be confusing and upsetting, so let's try to understand the situation and explore your options:

Understanding Negative Diamonds:

• In Free Fire, negative diamonds indicate that you've made purchases (usually in-game items) without sufficient diamonds in your account. This often occurs due to:
  
  
  
  • Refunds: Requesting refunds for in-app purchases (through Google Play or App Store) can deduct the corresponding diamonds from your account, even if you've already used the purchased items.
  
  
  • Technical Issues: Glitches or errors in the game or payment system might inadvertently award you items without deducting the required diamonds, leading to a negative balance later.
  
  
  
  

Possible Solutions:

1. Contact Garena Customer Support:

They should be able to clarify the reason for your negative diamond balance. Explain the situation and provide any documentation (e.g., refund details, error messages) you have. They might be able to: - Investigate the cause and adjust your diamond balance if a technical issue is responsible. - Guide you through the process of topping up your account to clear the negative balance.

1. Top Up Diamonds:

If the negative balance is valid and due to your actions, simply topping up your account with enough diamonds will remove the restriction and restore your playing privileges.