Common Free Fire Problems & Fixes
1️⃣
Game Not Opening / Stuck on Loading✔ Clear cache
Android: Settings → Apps → Free Fire → Storage → Clear Cache
✔ Restart phone
✔ Update Free Fire from Play Store
✔ Check internet (use Wi-Fi or stable 4G/5G)
2️⃣
Network Error / High Ping / Lag✔ Turn ON & OFF airplane mode
✔ Close background apps
✔ Use Wi-Fi instead of mobile data
✔ In Free Fire settings → Graphics →
Smooth✔ Set
High FPS OFF (for low-end phones)
3️⃣
Login Problem (Facebook / Google / Guest)✔ Make sure your Facebook/Google app is updated
✔ Log out → Restart phone → Login again
✔ If account not showing →
Never press “New Game”✔ Try login using the
same method you created account4️⃣
Account Hacked✔ Go to
Garena Support✔ Select:
Account → Account Hacked✔ Submit proof:
Player ID
First login date
Last device used
✔ Secure Facebook/Google password immediately
5️⃣
Game Crash / Black Screen✔ Update Android system
✔ Clear cache (not data)
✔ Free up storage (minimum 2–3 GB free)
✔ Reinstall game (only if account is linked)
6️⃣
Sensitivity Problem (Shots Not Registering)✔ Reset sensitivity once
✔ Avoid copying random pro sensi
✔ Use balanced sensi based on device
If you want, I can
give you best sensitivity for your phone model