Garena Free Fire Suspended Accounts issue

Hi garena free fire i am from india,

I am play free fire more than 3 year's, and my game level is 66 and 8312+ likes, so i am talk to suspend my free fire account on 9th january on evening.. But i am don't use any ack or third party app on my all time. And i am purchasing many items on my account so my money is wasted? And i am also upload free fire gameplay videos on my youtube channel.. And i am play with high ping because very big network problem in my village so this is not hack this is network problem, i am don't know to i am use in my past so please give back my account and i am watch more videos on youtube to how to unsuspend free fire account but i am not use any third party app to unsuspend my free fire account when garena give me my free fire account when i am starting to play free fire otherwise i am not playing free fire so please point this and solve this problem and i am sure to i am don't use any third party app and hack. Game i'd=[934080431], game name= ５★ＤＡＤ❤ＭＡＳＴＥＲ

Thank you so much